New Data Protection Policy

18th December 2017


You may be aware that new regulations will shortly be coming into force about how organisations collect and use personal data.

At English Touring Opera we process personal information for certain legitimate business purposes, which include some or all of the following:

• Where the processing enables us to enhance, modify, personalize or otherwise improve the services/communications we provide our audiences

• To better understand how people interact with our websites

• To provide postal communications which we think will be of interest to you

• To determine the effectiveness of promotional campaigns and advertising.

We hold your Personal Data Rights in high regard and, whenever we process data for these purposes, we will ensure that we always protect them.

We do not sell personal details to third parties for any purpose. We may share anonymised personal information with other organisations, particularly Arts Council England, who use this to analyse our audience development and our ticket sales and self-generated funding to assess the impact of the public investment made in English Touring Opera. We may also combine information you provide with data available from external sources in order to understand your interests, send you the most relevant communications and improve our marketing methods.

Your right to object, to correct the information we hold for you or to unsubscribe
You have the right to object to this processing if you wish. If you would like to amend the information we hold for you, or opt out from future marketing communications, please email us at or write to: Freepost ENGLISH TOURING OPERA.

Who we are
English Touring Opera is a national arts organisation registered in England and Wales (Company No. 1458501) and a registered charity regulated by the Charity Commission (Charity No. 279354). Its registered office address is Hanover House 14 Hanover Square, London, W1S 1HP. You can contact us by writing to English Touring Opera, 3rd Floor, 50 Britton Street, London, EC1M 5UP. Alternatively you can call us on 020 7833 2555 or email us by clicking here.

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